An institution built to last.
Established in 2013 under the National Health Insurance Act, 2012 (Act 852), Phoenix has quietly become one of Ghana's most trusted names in health insurance.
Born from a simple, stubborn idea.
Phoenix Health Insurance administers healthcare financing plans and packages that provide financial protection against health risks. We enrol individuals, families and staff of corporate bodies, groups and institutions onto broad healthcare plans addressing both primary and specialist healthcare needs.
We provide tailor-made medical coverage with flexible payment options, with special emphasis on preventive health. The backbone of our health insurance scheme is information and communication technology with e-health at the heart of operations.
Our vision and mission.
Our Vision
To be a successful health insurance company that guarantees financial risk protection against health risks, unshaken by economic and other storms, and carrying favour before God and man.
Our Mission
To provide unmatched healthcare financing, through holistic and quality medical coverage for all people, bringing joy to our members and other stakeholders.
Three words. Lived daily.
Mature
Decisions made with patience and discipline. We've been doing this long enough to know what matters.
Caring
A relationship manager who knows your name. Service that begins where most insurers end.
Strong
Conservative reserves, disciplined underwriting, claims paid on time — every time. Strength is a quiet promise.
What makes us different.
Flexible Health Plans
Members can choose from well-packaged health plans with options to add annual medical screenings, family planning, herbal treatment and chiropractic services.
Family Health Packages
Exclusive family insurance with shared benefit packages at budget-priced premiums.
24/7 Customer Support
Available around-the-clock to assist with any operational challenges at any provider site.
Extensive Network
Over 400 providers across 16 regions with 5,000+ health centers, polyclinics and hospitals.
Quality Assurance
Rigorous contracting processes ensuring highest quality medical services from compliant providers.
Prompt Claims Payment
Claims processed and paid within 30 days of submission from contracted service providers.
Our health plans.
